Effective Date: November 22, 2024

At Email Campaign Tools (ECT), we take pride in delivering high-quality digital products to our customers. Due to the nature of digital products and their instant accessibility upon purchase, we do not offer refunds on purchases made through our website.

1. Why Are Refunds Not Offered?

• Instant Access: Once a purchase is completed, customers receive immediate access to the digital product, making it impossible to revoke access.
• Nature of Digital Goods: Digital products cannot be returned, resold, or verified for non-use after download.
• Fair Usage Protection: This policy helps protect against misuse, such as unauthorized duplication or distribution of digital files.

2. Ensuring Customer Satisfaction

While we do not offer refunds, we are committed to ensuring you have a seamless experience. If you encounter any issues, such as:

• Difficulty accessing your purchase.
• Broken or missing download links.

Please contact us immediately at info@emailcampaigntools.com. We will work promptly to resolve any problems and ensure you receive your product as intended.

3. Exceptions

In rare cases, we may make exceptions at our sole discretion if:

• A technical error on our end prevented access to the product.
• Duplicate charges occurred for the same purchase.

4. Contact Us

If you have any questions or require assistance, please don’t hesitate to reach out:
Email: info@emailcampaigntools.com
Website: www.emailcampaigntools.com